FAQ

Security Solutions to safeguard your campus

General Questions

All you need to operate Hall Pass is a computer with an Internet connection, a scanner, and a badge printer.

Implementation is quick and easy. All you have to do is plug in the Hall Pass equipment and log into the Hall Pass Web site using an assigned user name and password. It only takes a few minutes for the system to load the software, after which Hall Pass is ready to go.

Following the installation of the system, Hall Pass is billed as a subscription service at an affordable, predictable annual cost. Accepted methods of payment are Check, Credit Card, or ACH.

Hall Pass is an awarded Visitor Management Software vendor through TIPS Purchasing Collaborative. Reference your TIPS membership when completing your purchase to receive the awarded rates.

The person doing the screening will see a red “Fail” light on the computer screen, plus the offense record and photograph associated with the match to verify that it is the same person as the visitor. The system will generate alerts to designated school officials and law enforcement agencies via cell phone, email and/or text messaging based on the procedures your school or district establishes.

Yes. At no added cost, the Hall Pass system lets you create and update an exclusion list of individuals that you wish to bar from campus or school events.

A badge would not be issued, and the system would alert predetermined school administration, security officials, and/or law enforcement officers via cell phone, email and/or text message, according to school policy and procedures.

Hall Pass time-limited badges visibly expire after 12 hours – a large red stop sign appears. This makes it very easy to see that the badge is old, prompting intervention. Standard badges printed after screening also include a date and time stamp, so if someone is wearing a badge with a different date, they should be questioned.

The basic system screens only for sex offenders, but we can also provide instant criminal records searches. This is an optional service for an additional low monthly charge.

If your school has individuals who visit frequently, we suggest adding the QuickPass option. Information on predetermined frequent visitors is entered into the system, and they are issued an RFID-based key fob that they place against the QuickPass reader. QuickPass visitors still get screened every time, but instead of having to dig a driver’s license out of a handbag or wallet, they will already have their QuickPass key fob in hand.

The badge issued after screening shows the visitor’s name and photograph, so if the individual’s badge and likeness don’t match up, the visitor should be stopped.

The Hall Pass system and data are housed off-campus at CompuData’s Tier-One data center, which offers an extremely secure environment. The data center is HIPAA, FISMA, Sarbanes-Oxley, GLBA, and SAS 70 Type I & II certifications.

 

Resources

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